Refund and Returns Policy
Overview:
At MK Fashions, we are committed to providing high-quality products to our customers. If you are not satisfied with your purchase, we are here to assist you.
Our refund and returns policy lasts 7 days. If 7 days have passed since your purchase, unfortunately, we cannot offer you a refund or exchange.
To be eligible for a return, your product must be unused, unwashed, and in the same condition that you received it. It must also be in its original packaging with all tags intact.
Non-Returnable Items Due to the nature of our products, certain items cannot be returned, including:
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Products that have been worn, washed, or altered.
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Customized or made-to-order items.
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Products damaged due to mishandling after delivery.
Return Process To complete your return, we require:
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A valid receipt or proof of purchase.
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A detailed explanation of the issue.
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Clear images of the product in case of damage or defects.
Please note: Do not send your product back without contacting us first.
Refunds Once we receive your returned item, we will inspect it and notify you via email or phone. If approved, we will initiate a refund to your original payment method. Please allow 5-7 business days for the refund to reflect in your account.
Late or Missing Refunds If you haven’t received your refund yet:
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Check your bank account again.
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Contact your credit card company, as processing times may vary.
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Reach out to your bank, as there may be delays in posting the refund.
If you have done all of the above and still haven’t received your refund, contact us at kalpananaik813@gmail.com or call us at +91 91082 61668.
Exchanges We only replace items if they are defective or damaged during transit. To exchange a product, email us at kalpananaik813@gmail.com or call us at +91 91082 61668 and provide proof of damage (e.g., photographs).
Shipping Returns To return your product, mail it to: MK Fashions, [Your Address], India.
Customers are responsible for shipping costs associated with returns. Shipping costs are non-refundable. If your refund is approved, the cost of return shipping will be deducted from the refund.
Need Help? For further assistance regarding refunds and returns,
contact us at:
📞 +91 91082 61668